Travel / Tourism
In 2015, the company decided to accelerate their digital strategy and needed a more effective way to communicate with teams and share information, other than printed or intranet communications. With approximately 84% of Club Med's workforce on the frontline in resorts, it became crucial to connect the entire company together as one.
Executives wanted a familiar and highly adoptable tool to connect all employees, regardless of location. Workplace's intuitive nature empowered employees to quickly adapt to a new way of working and spread a new digital culture across the whole organization.
60%active users on Workplace everyday
150active groups per month
~25,000interactions per month
20,000monthly messages sent by employees
How Workplace helped
Collaborating efficiently with Workplace Chat
With such a large percentage of frontline staff, Club Med needed an efficient way to communicate agendas, ideas, and news. Workplace Chat became a destination for executives to share ideas and questions, managers to connect with their teams and for teams to work together collaboratively and effectively.
Working smarter with Workplace Groups
From the outset, the company saw the power of Workplace Groups. They use two main groups – Club MedLife and Club Med News – to share news and successes with everybody in the organization. Now 150 groups have been formed for specific projects and teams, where colleagues can work collaboratively and seek help on issues or roadblocks, empowering them to get work done more effectively than ever before, regardless of their location.
Connecting everyone with Workplace Live
One of the most significant changes has been to the company's annual conference, which in the past has been attended in person by over 1,000 employees. Workplace Live has enabled the event to be held virtually and live-streamed to all employees around the world.
"With Workplace, we have been able to connect in a more fluid way. This encourages greater cooperation and more diverse input into new ideas. We can also highlight successes and internal opportunities."
CHRO, Club Med